When talking Robotic Process Automation or RPA, as it is commonly known as, the first question that comes on our mind is, as to what exactly this process is all about?, Well, it is as simple as the term used to define it – Automation of process through robots.

RPA bot makes life easier by replacing repetitive tasks. It is capable of doing various human activities by way of technology. IT and ITES services work on 3 pillars which are People, Process, and Technology where a bot can work as a human as well as a technology enabler.Since an RPA bot can perform both of them effectively, therefore, it has become an important part of the industry.

We can also define RPA as an up-and-coming form of clerical process automation. RPA is evolving and industries are adopting it and implementing it at a fast pace. As per industry reports its current worth is $400-500 M and it is expected to grow by $2-3 Billion in the next 5 years. Such growth will give boost to new jobs as well efficiency of current work will increase.

Quick questions which come in one’s mind are-

Who will get maximum benefit from RPA– Industries which have huge back end process and the same are being performed manually.

Will RPA finish/reduce job-No, It’s as simple as the case of whether a glass is half full or empty. It’s about optimism. It will create more opportunity for new jobs.

How to implement it– The best way is to do the rich analysis of business process, divide the process priority wise and start automating it from low to high. It will give confidence if you start with low and then reach to automate complex/high severity process. I will be sharing more details in my next blog on RPA approach

Processes which IT industries/companies can automate-

Any task which is manual and redundant in nature can be analyzed for its automation. like-

1-Processing of various files for data calculation.

2-Various system task during your office hours

3-Browser automation.

4-Desktop automation(various desktop backend application)

5-Database automation

Some of the common automation candidates across various organisations are –

2-Quote to-cash
4-Claims processing
5-IT Processes
6-Report generation
7-Sales and invoice Processing
8-Customer relationship management
9-Inventory management
10-Data migration and entry

What all tools required to achieve– Of course automation tools are the vital part of this RPA process, there are various tools in market like-UIPath, Automation Anywhere, BluePrism, Open Span etc. To choose a tool for your process automation is also important task as a lot of analysis is required for that like cost and benefit analysis for your implementation.

Stay tuned and keep reading my upcoming blogs on process automation on RPA tools selection, RPA strategy, and other process automation.